Yes, you can upgrade or downgrade your plan at any time. If your new plan has different pricing or discounts, we’ll simply adjust things from your next clean onward.

We bill after each visit.

Need to skip a clean? No problem. We know life gets busy. You can skip or reschedule a clean and we’ll simply move it to your next available date.

No, the Clean Club is not a lock-in contract. And as much as we'd hate to see you go, you can cancel your plan at any time with no cancellation fee. If you cancel within the first 12 months, you’ll simply need to pay back the discounted difference from any services already completed. This is just the difference between the Clean Club rate and our standard one-off pricing.

Yes. Clean Club members receive 10% off all of Goodways services! It’s our way of saying thanks for being part of the club.

Absolutely. If you’re away or need to pause your plan for a while, just let us know with enough notice and we can move your clean to a later date.

If it rains within 7 days of your window clean and leaves noticeable marks on the glass, we’ll come back and touch up the affected exterior windows free of charge.